Miramonte Resort
Indian Wells, California
Miramonte Resort & Spa in Indian Wells, California, is a luxurious retreat set against the Santa Rosa Mountains. It features Mediterranean-inspired accommodations, a farm-to-table restaurant, an award-winning spa, and multiple pools, offering a tranquil and picturesque escape in the Coachella Valley.
Taskforce Front Office Manager
May 2026 -
May 2026
- Trained Front Office Manager in daily tasks including scheduling, ordering, guest service deficiencies and simple information and technology challenges
- Created and instituted Standards of Operation to ensure consistency in service in the Front Office Department
- Drafted training materials to be utilized for enhancements to guest services
Galleria Park Hotel
San Francisco, California
A boutique hotel within the Joie de Vivre portfolio, located in the heart of San Francisco’s Financial District. The property contains 177 upscale rooms in a unique and historic building.
Assistant Front Office Manager
November 2026 -
February 2026
- Joy of Life Club Ambassador
Front Office Manager
February 2026 -
March 2026
- Room Revenue increase 2.8% from budget through instituting an Urban Amenity Fee
- Scheduling and Ordering efficiently, resulting in Gross Operating Profitability 2.7% over yearly budget
- Developed Standard Operating Procedures to enhance service levels, proven with a year over year 2.3% increase in service scores
- Net Promotor Scores increase from 43.2 to 50.4
- Increase in TripAdvisor ranking from #36 to #28, out of 245 hotels in San Francisco
- In 2017 and 2019, Galleria Park Hotel achieved the number 3 ranking of all San Francisco hotels in the Conde Nast readers review
Hilton San Francisco Financial District
San Francisco, California
539 room hotel located Chinatown. Onsite restaurants and bars include The 750 Restaurant and Lounge, Flyte Wine Bar and Chinese Culture Center.
Assistant Food and Beverage Manager
August 2026 -
October 2026
- Executed seasonal drink specials, including all marketing materials, lending to quarterly 2.2% increases in beverage sales
- Enacted a par level program of dry goods and liquor, streamlining inventory and ordering processes, allowing for a 5% savings from previous year’s budget
Front Office Manager
November 2026 -
June 2026
- Oversaw a team of 28 full team employees
- Promoted to Front Office Manager due to success in driving Satisfaction and Loyalty Tracking scores
Mission Bay Foods
San Francisco, California
Mission Bay Foods is a privately owned restaurant group located in Mission Bay and Potrero Hill neighborhoods; operating 5 free standing, fast-paced restaurants offering Mexican and Delicatessen fare.
Restaurant Supervisor
June 2026 -
August 2026
- Oversaw multiple locations during the course of a single day. Performed counter duties including greeting customers, collecting orders, ensuring accuracy in orderings and money tendering
- Addressed all on-site service challenges, ensuring customer satisfaction in resolution and communicating all issues to management
- Responsible for all cash and inventory was accounted for. Delivered cash deposits to central office daily
Universal Orlando Resort
Orlando, Florida
Universal’s Islands of Adventure is a premiere theme park in Orlando, Florida with millions of guests visiting the park annually. The park has 21 restaurants serving different varieties of food.
Team Captain
December 2026 -
May 2026
- Oversaw smooth operations of all food and beverage outlets within the Toon Lagoon section of the park, including 3 restaurants, 4 food carts and 2 vendors
- Communicated with Stockers to ensure proper inventory levels were available at each location Conducted spot audits with all cashiers for till accuracy
Seasonal Assistant Restaurant Manager
March 2026 -
May 2026
- Provided ongoing training with the food and beverage team in relation to Safety and Security concerns
Vendue Inn
Charleston, South Carolina
Vendue Inn is a luxury boutique hotel catering to business travelers and tourists alike. The hotel is in the heart of French Quarter in South Carolina with two restaurants and 66 rooms . My role at Vendue Inn was managerial solving guest challenges and coaching staff members.
Service Manager
February 2026 -
September 2026
- Maintained supplies inventory for use during breakfast service and The Library restaurant
- Hired, trained, scheduled and disciplined breakfast and The Library restaurant teams
Starbucks Coffee Company
Charleston, South Carolina
World-renowned retail coffeehouse with more than 30,000 locations across 80 countries, based out of Seattle, Washington.
Barista
May 2026 -
April 2026
Starbucks Coffee Company
Branford, Connecticut
World-renowned retail coffeehouse with more than 30,000 locations across 80 countries, based out of Seattle, Washington.
Barista
November 2026 -
May 2026
FLIK Independent Schools
New Haven, Connecticut
Corporate hospitality provider of food services for institutional settings from schools to universities across the country with a focus on sustainability and nutrition.
Sous Chef
August 2026 -
May 2026
Water's Edge Resort & Spa
Westbrook, Connecticut
Idyllic resort overlooking Long Island Sound on the Connecticut shoreline, hosting 100 rooms including waterfront villas. On-site you will find 12 meeting rooms as well as two restaurants. The resort is well-known in the area for its weekly Sunday Brunch.
Line Cook
May 2026 -
February 2026
applications
- Revinate
- Saflok
- Sertifi
- TrustYou
- Zingle
general
- Digital Marketing
- Photography
- SEO
- UI/UX
- Videography
- Web Design
platforms
- ALOHA
- Micros POS
- OnQ
- Opera PMS
software
- MacOS
- Microsoft Office
technology
- CSS3
- HTML5
- PHP